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Sync between trello and jira / issue-names in jira are overwritten / undo possible?

Hi all, I am pretty new to Jira and Trello and synced my jira backlog with trello via unito. After changing some mappings, my jira issues (epics, storiues and tasks) are re-named with cryptic numers.

How can I "rewind" the process and undo this mess? :-/

I am looking forward to getting your help...

Best regards, Harald

2 answers

0 votes
Hannah Morgan Community Leader Jan 09, 2022

Hi @Harald König ! It sounds like really strange behaviour, but if the Trello side was retained, you can edit your flow and make the Trello name-->Jira title mapping one-way, and push a historical sync when saving the change. This should push a re-sync and update the Jira issues based on what's in Trello. If that doesn't work, the Unito team should be able to help and push a hard resync on the back end!

update: I now did it manually and changed the mappings. But in case: is there an automatic way?

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