Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Subtask cloning error / custom fields

Hi,

 

I would have a question regarding cloning a subtask with custom fields.

When I try to do a clonging of a subtask, I get this error message: admin.errors.exception com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException: Unable to copy value from field 'Related project' to 'Related project'.

Related project is a custom field, that is a drop down list people can chose from. It is a mandatory field and it is filled for the task under which I put the subtask. The subtask inherits the Related project from the task and thus it is already filled.

Same issue with an other custom field called External ID, which is not mandatory and is just a free text field. The error message pops up either when there is a value in the original task in this field and or when it is empty.

I'm only able to create this error in PROD environment, so DEV and ACT work fine. 

Thanks in advance if you have any ideas on how to solve this.

 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

209 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you