Start date and End date are not correctly calculated in Structure Gantt chart

[Veronica Ibragimova]

Hello,

I am scheduling issues in Jira Structure Gantt Chart in an automatically mode. I fill in the column Original Estimate. with planning duration. But the dates in columns Gantt Start Date and Gantt Finish date are not calculated correctly and not displayed correctly on the chart, and I am unsure what is causing this problem. Example: Original Estimate is 4 weeks => Gantt displays dates: 11/11-22/11 - that's a lot less than 4 weeks. 

If you click on the task bar, there are fields "Work", "Time Tr.", and "Duration". What I filled in the Original Estimate column went into the Work and Time Tr. fields, but the Duration field automatically calculated some duration that is not equal to mine and cannot be changed. This is what the calculation of the start and end dates of the task is based on.

I have checked the project's working calendar and made sure that it is set up correctly. I have also verified that the "Original Estimate" field is filled out correctly for each task. However, the dates are still not displaying correctly.

I would appreciate any assistance you can provide in resolving this issue. Please let me know if there is any additional information I can provide to help diagnose the problem.

Thank you for your help.

[Stepan Kholodov _Tempo_]

Hello @Veronica Ibragimova 

It's possible that the chart's configuration causes this - maybe there is a setting that either overrides the estimate with another attribute or the task is scheduled manually, and its estimate doesn't define when the work ends. It is also possible that the task's resource has high capacity configured, and it can finish the 4w of work in 11 days.

In any case, we would need to look at your chart and its settings in detail to be able to recommend anything specific. Please reach out to us directly at our support portal and we'll get to you shortly.

Best regards,
Stepan
Tempo (the Structure app vendor)