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Smart Checklist plugin

Julie Stoshak
Julie Stoshak
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February 24, 2022

Is anyone else having issues with the Smart Checklist plugin? 

Yesterday afternoon I was unable to access the Smart Checklist I had just created. I still can not access it today  https://www.screencast.com/t/hVwNoDCXosld

Today my whole team experienced "Unauthorized" message while trying to access the Smart Checklist on several cards. Then they once again had access but are experiencing slow response times.

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Pavel Pavlovsky _Railsware_
Pavel Pavlovsky
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February 24, 2022

Hey @Julie Stoshak ,

 

I'm Pavel from Smart Checklist.

Please contact us at smartchecklist@railsware.com or schedule a call right away so we can troubleshoot an issue together.

Cheers,

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Julie Stoshak
Julie Stoshak
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February 24, 2022

I emailed yesterday. Still waiting on a response (: 

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Pavel Pavlovsky _Railsware_
Pavel Pavlovsky
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February 24, 2022

Hi @Julie Stoshak , unfortunately, we didn't receive your email for some reason. Please book a call by the link above and we'll help you.

Thanks,

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Mikael Sandberg
Mikael Sandberg
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February 24, 2022

Hi @Julie Stoshak,

Welcome to Atlassian Community!

You may want to contact the support team for the app and they should be able to help you, their email is smartchecklist@railsware.com.

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