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Smart Checklist plugin

Is anyone else having issues with the Smart Checklist plugin? 

Yesterday afternoon I was unable to access the Smart Checklist I had just created. I still can not access it today  https://www.screencast.com/t/hVwNoDCXosld

Today my whole team experienced "Unauthorized" message while trying to access the Smart Checklist on several cards. Then they once again had access but are experiencing slow response times.

2 answers

1 vote
Pavel Pavlovsky
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Feb 24, 2022

Hey @Julie Stoshak ,

 

I'm Pavel from Smart Checklist.

Please contact us at smartchecklist@railsware.com or schedule a call right away so we can troubleshoot an issue together.

Cheers,

I emailed yesterday. Still waiting on a response (: 

Pavel Pavlovsky
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Feb 24, 2022

Hi @Julie Stoshak , unfortunately, we didn't receive your email for some reason. Please book a call by the link above and we'll help you.

Thanks,

0 votes
Mikael Sandberg
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 24, 2022

Hi @Julie Stoshak,

Welcome to Atlassian Community!

You may want to contact the support team for the app and they should be able to help you, their email is smartchecklist@railsware.com.

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