Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Slack JIRA integration always shares my links telling me I need to log but I am logged in

Jason Aldridge
Jason Aldridge May 10, 2022

hello, I have slack bots set up with links to confluence, but the links always display saying "log in to atlassian". The thing is, I am logged in, and when I specifically share jira tickets in slack, the thumbnails loads with no issue. 

 

As well, when I add a link to the heading of a page, it displays the same

slackjira1.pngslackjira2.png

All the links are correct and I have the jira app installed 

 

please help 

Answer
Watch
Like Be the first to like this
109 views

1 answer

0 votes
Tony Knopp
Tony Knopp
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2022

Hey @Jason Aldridge 

Those appear to be Confluence links, installing the Confluence Cloud Slack app may help alleviate this issue for you.

 

However, I am able to reproduce this in some cases with the Confluence app installed as well.

We are in contact with Slack to determine if there is anything we can do to address this.

 

Apologies for the inconvenience while we're investigating.

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

See all events