Set assignee with accountid

[Lars Swart]

Hi, 

I use the clone issue function and want to set the assignee in the cloned ticket to be a specific user.

I dont want to select by name, but by a smart value. Its a little bit complicated and there are lookup tables involved. But in the end, we get a fix expression.

So I used SET and the expression

[~accountId:633309da2e31a5dcfa14948c]

But it doesnt work. The cloned issue is still not assigned.

What is wrong with my syntax?

[Fredrik Dahl · Accepted solution]

Hi Lars

Without knowing how your lookup table looks, but here is an example of using a key value and set it as a smart value for the assignee.

I think you should skip the [~accountId: completely and only use the hashed user id

[Sachin Dhamale]

@Lars Swart ,

Can you try to add this in smartvalue in aditional fields refer this

{ "fields": { "assignee": { "id": "{{accountId}}" } } }

[John Funk]

Hi Lars,

Can you share the actual rule/code? 

[Lars Swart]

Hi here is the lookup table.

And in the clone function I set these smart value to the asignee field.

I tried the same smart value in an e-mail. And there I get the correct value which is defined in the lookup table.

But it seems to be the wrong format for the set function in general.

[Fredrik Dahl]

Try to use only the hashed user id without [~accountId:]

[John Funk]

Yes, was going to recommend the same as Fredrik. 

[Lars Swart]

You were both right. Just the ID get's the job done. Thank you guys :-) 

[John Funk]

Great! Glad you got it working.