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Set assignee to value found in Elements connect field


I have an Elements Connect custom field containing a user name. On transition, I need to set the assignee to the value found in this field. I'm trying to use a post function and tried many solutions found here but none worked unfortunatelly.

I found this


import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager

def pluginAccessor = ComponentAccessor.getPluginAccessor();
def plugin = pluginAccessor.getPlugin("com.valiantys.jira.plugins.SQLFeed");
def serviceClass = plugin.getClassLoader().loadClass("com.valiantys.nfeed.api.IFieldDisplayService");

def fieldDisplayService = ComponentAccessor.getOSGiComponentInstanceOfType(serviceClass);

def customFieldId = "customfield_10613";

String displayValue = "";
Object displayResult = fieldDisplayService.getDisplayResult(issue.get("issuekey"), customFieldId);
if (displayResult != null) {
displayValue = displayResult.getDisplay();


//return displayValue;

But the displayValue prints what it should


Your script ran successfully against issue ISSUE-258

Result type:
Result value:
Donald Duck


But when I remove the return display and try to set this value as assignee I get

Your script ran successfully against issue ISSUE-258

Result value:


Could you please tell me what I'm doing wrong? I'm quite new to Jira :-/

2 answers

Hello Dimitra Metanitis,

I'm part of the Elements Support team.

Is your connect field a Live Text field or a Live User field?

Can you tell me what post-function you are currently using?

In addition, can you please tell me which version of Elements Connect you are using?

Kind regards,

Hello Simon,


It is a Live Text field. The post function is

Update parameters of the Elements Connect: Copy display to issue field Function for this transition

Version is 6.3

Thanks for your help!



Thank you for this information.

to go further, I would need to know your Connect field configuration. 

I invite you to create a ticket on our Support platform by clicking on the following link: Support Elements 

We will then continue to deal with your problem where we left off.

Kind regards,

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