Does anyone know if Servicerocket runs as the current user or if it runs as the user that installed it?
The reason I ask is that I want to know if I need to create an integration user in Jira for the connector or if I can just install it under my own Jira account.
What I don't want is for the integration to break if I happen to leave the company some day.
On the Jira side, it is using the add-on user(Salesforce & Jira Cloud Connector) which is under the Project Role (atlassian-addons-project-access). Therefore, you no need to create a user in Jira for integration.
On the Salesforce side, yes, you will need to have a user for integrating the Salesforce and Jira.
I hope it clarifies!
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