Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

ServiceDesk: Administrations for SLA-Automation-rule by email notification with email accounts?

Bernd Fritsche
Bernd Fritsche Apr 12, 2017

ServiceDesk: How I must administrate an SLA-Automation-rule by email notification with email accounts? The email accounts are accounts of the service team - i don't could select any account.

Answer
Watch
Like Be the first to like this
443 views

1 answer

0 votes
Dave Mathijs
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Jan 15, 2022

Hi @Bernd Fritsche , could you please elaborate a bit more on what the problem is and what you're trying to solve?

As I understand it, you currently have an SLA defined in your JSM service project and you would like to notify someone when it's triggered by the SLA?

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

See all events