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Service Catalogue in JIRA

Hello,

we want to implement a "Service Catalogue" in JIRA, but we are not aware about any plugin or module for JIRA. We tried to install Ephor plugin but it's more oriented to “asset management”.

Could you recommend us any plugin for Service Catalogue?

 

Thank you,

Hana

6 answers

Hi Hana, 

We have a lot of customers using Insight as a "Service Catalogue" in JIRA. It integrates with JIRA Service Desk, the agile boards and Confluence so it's a pretty rich solution for a service catalogue.

Br
Tommy 

Hi Tommy,

We are using Insight as a CMDB along with JIRA service Desk. How would we setup a Service Catalog that customers could easily use ?
Riada Insight manual ( version 4 ) alludes to exactly this scenario but oddly instead of being expanded and improved in later versions they have removed it completely from version 5.5

https://documentation.riada.se/display/ICV49/Web+Shop

I think this situation is a classic example of a really useful benefit to a business and helps promote JIRA further than just IT.

Any ideas

Hi

I am no expert, but we are using JIRA Service Desk and that has a customer portal which allows you to display services available to customers in a service catalog style.

Michele

Hana,

Did you end up creating a Service Catalogue in JIRA?

Neale

Try the following

- use Insight for Assets like Software, Server, Licence and ices

- use Jira-SD for tasks around the services (You can integrate insight easy in the workflow)

- use Confluence for service-documentation like onboard, first step, how-to, operations

Hello,

Thank you @Josh Hahn for summarising the implementation steps.

@hash you can also have a look at the following video to see Insight in action:

https://www.youtube.com/watch?v=-WigFtGpLtM

Feel free to reach us for more details.

http://mindville.com/meetings/hakan-bahadir

Best Regards,

Hakan Bahadir

Solution Architect

Mindville Team

I would like to know this too.

Thanks! 

Linda

did somebody resolved this?/

 

How can we achieve customer portal which allows you to display services available to customers in a service catalog style

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