Hello,
I would like to automate the below scenario :
For issueType = Bug belonging to a certain component and priority when the issue is not resolved by a certain timeframe, I would like to send automated message (preferrably via slack) to the assignee of the ticket reminding them of the time frame in which the issue should have been resolved.
Currently I am manually checking for the use case and sending people a reminder, but it would be awesome if I could automate this.
Any help appreciated.
