Send a notification triggered by an attribute date on an object.

Ignacio November 29, 2017

Hello!, 

I have a question regarding sending a notification if a License reachs its Ends date.

I have an ObjectType called License and this ObjectType, among others attributes, has one called End Date. Insight should send a notification when it's 3 months away from reaching this End Date. 

I know that I should use Automation+IQL, but I really don't know how since I am new with Insight.

 

Thanks in advance.

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Alexander Sundström
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November 30, 2017

Hi Ignacio,

Take a look at our documentation for this regarding Automation and IQL, it should make it pretty clear :)

Best Regards
Alexader

Ignacio November 30, 2017

Hi Alexander, 

Thanks for your answer. What I did was bassicly follow the steps on boths guides and created an automation task with this settings:

 

WHEN: 

  • Trigger: Scheduled event.
  • Condition: Licencias."Fecha de caducidad" = now(100d)
  • Cron expression:  0 0 12 ? * FRI

IF:

  • Condition: Licencia."Fecha de caducidad" = now(100d)

THEN:

  • Action: Email notification
  • Idle interval: 168h

 

Now, I have some doubts about using "Scheduled event", is it really necessary to set both conditions on "WHEN" and "IF"?, how they will be evaluated?. In the other hand, I have setted a cron expression, but on "THEN" I have setted "Idle Interval", do they work together?. 

Salih Ayazdır November 29, 2022

Hello Alexander. Unfortunately the documentation links are unavailable. Are there any other resources you can share on the subject?

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