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Send a notification triggered by an attribute date on an object.

Ignacio Nov 29, 2017

Hello!, 

I have a question regarding sending a notification if a License reachs its Ends date.

I have an ObjectType called License and this ObjectType, among others attributes, has one called End Date. Insight should send a notification when it's 3 months away from reaching this End Date. 

I know that I should use Automation+IQL, but I really don't know how since I am new with Insight.

 

Thanks in advance.

1 answer

1 accepted

1 vote
Answer accepted
Alexander Sundström Nov 30, 2017

Hi Ignacio,

Take a look at our documentation for this regarding Automation and IQL, it should make it pretty clear :)

Best Regards
Alexader

Ignacio Nov 30, 2017

Hi Alexander, 

Thanks for your answer. What I did was bassicly follow the steps on boths guides and created an automation task with this settings:

 

WHEN: 

  • Trigger: Scheduled event.
  • Condition: Licencias."Fecha de caducidad" = now(100d)
  • Cron expression:  0 0 12 ? * FRI

IF:

  • Condition: Licencia."Fecha de caducidad" = now(100d)

THEN:

  • Action: Email notification
  • Idle interval: 168h

 

Now, I have some doubts about using "Scheduled event", is it really necessary to set both conditions on "WHEN" and "IF"?, how they will be evaluated?. In the other hand, I have setted a cron expression, but on "THEN" I have setted "Idle Interval", do they work together?. 

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