Our company is considering adding this plugin to enable the integration between JIRA and MS Teams, however we take security seriously and have a few questions we are hoping we can get an answer for:
Thank you for being interested in our products.
To perform an integration between Microsoft Teams and Jira Cloud we have to store in database (we use Azure CosmosDB with read/write replicas in Central US and West Europe) next information:
Our integration stores only information that is required to map your Microsoft Teams user to Atlassian user and make call to Jira Cloud API on behalf of your user. So, all Jira related data would be stored under Jira infrastructure (AWS) and mapping only information under SoftServe infrastructure (Azure).
We are collecting and storing:
We don’t collect, process or store any personal information, including your user name, name and email addresses. We do not store your IP addresses. We identify your location based on IP address, IP address is transmitted to identify the location but not stored. We do not store any project or communication specific data from JIRA, Bitbucket or Microsoft Teams.
As for the Vendor Security Self-Assessment, we are working on its completion. The security self-assessment takes some time to be fully processed and completed. Could you please let us know whether you would like to be informed once it is done?
We hope this was helpful.
SoftServe Support Team
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