I'm trying to send a custom email using the script runner listener for issue closed or resolved events.
I have chosen the project, choose events Issue Resolved & Issue Closed
Added email body and subject
The email should be sent to an email id from issue custom field called -'Customer Email ID'
Everything looks good, but the listener has never run. No error either. Even added condition saying that issue.status=="closed" || issue.status=="done"
I even tried just with the issue resolved and as well as issue closed event, neither worked.
What am I doing wrong?
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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