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Script Runner Listener- Send custom Email

I'm trying to send a custom email using the script runner listener for issue closed or resolved events.

I have chosen the project, choose events Issue Resolved & Issue Closed

Added email body and subject

The email should be sent to an email id from issue custom field called -'Customer Email ID'

Everything looks good, but the listener has never run. No error either. Even added condition saying that issue.status=="closed" || issue.status=="done"

I even tried just with the issue resolved and as well as issue closed event, neither worked.

What am I doing wrong?

1 answer

Hi @KRC ,

Is the problem resolved ?


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