Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Saving draw.io diagram takes ages

Hi,

I use draw.io at Confluence cloud. Recently saving a quite big diagram (over 50 entities)  takes quite log time (15 minutes) and in some cases it does not end (then I lose my work).

I use Firefox browser 42.0, plugin version: 1.0.9-AC

5 answers

Why does the draw.io plugin not have an auto save option?

@David Benson [draw.io] Thanks. I will arange a temp login (it may take some time). I temporarily switched to the app at www.draw.io - here it works without any problems. Saving without exit - autosave would be nice. I actually thought of just not having to exit the diagram each time I save - it takes time to find the fragment I worked on if the diagram is big.

We can't think of anything obvious that might be causing this. Would it be possible for one of our engineers to get a temp login to test that specific diagram and see if we can repeat it? If yes, just contact us at support@draw.io. In terms of saving without exit. Is that because you want an autosave?

Thanks for your quick reply. PNG is aroung 430 kB, exported XML 137 kB The issue usually occurs when I work on the diagram for a longer time without saving. BTW: saving diagram without having to leave it would be helpful.

Saving involves sending the diagram to your atlassian.net instance. The speed depends on your network connection, the size of the diagram file and the response time of the Atlassian server. There's not any system of ours involved. When it does save, what is the size of the files (look in the page attachments for the PNG and XML files)?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

🍂📹 Apptoberfest demo contest roundup: vote for your favorite demos!

Hi Community! The submissions are in (and listed below) for the 🍻🍂Apptoberfest🍂🍻 Demo Competition and it’s time for you to place your votes for the best: Analytics & reporting app demo ...

84 views 2 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you