It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SLA Overdue as a Value

Viktor Kubicek May 17, 2017

Dear all,

we've bought  your great plugin and testing and tweaking it  for about a week. I was able to set  it up almost all the way i want it. If I want to filter all issues that exceeded the SLA (or any other filter with Time To SLA custom field) I get results as shown here: https://drive.google.com/file/d/0B--36ZZaBGbYbVZZLVJWaGE2RkE/view?usp=sharing 

It shows :" SLA OVERDUE" only. Instead of a simple "SLA OVERDUE" I need to show an exact value of time exceeded (2d 3h 59m 59s- as if i mouse over it). Actually I would like to change the fields with "SLA OVERDUE" to the numeric values instead. 

I'm pretty sure it's a simple task to do however I'm pretty new in JIRA itself as well as your plugin and already spent few hours to achieve that without any result. I  came through your  documentation (http://tts.snapbytes.com/) and found nothing regarding how to change it to our needs.

Kindly advise a thanks for your help.

Viktor Kubicek

Incident manager at www.bsc-ideas.com

1 answer

1 vote

Hello Viktor,

 

We have made some visual changes in the Time to SLA field with the version 6.30.0 which includes this change too, if you update your version to latest version you should be able to see the numeric values.

 

Best,

Alparslan

Alparslan Tozan Jul 13, 2018 • edited

Hello @Viktor Kubicek,

Could you please approve my answer if this solved your need?

Viktor Kubicek Jul 13, 2018

Good evening @Alparslan Tozan,

I would like to confirm the update solved our needs.

 

Thanks and Regards

Viktor Kubicek

Alparslan Tozan Aug 09, 2018

I'm glad to hear that it fixed your problem.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Marketplace Apps & Integrations

Webinar alert! An IT Admin's Guide to Securing Collaboration at Scale

Hello, Atlassian Community! My name is Dave Meyer and I'm a Principal Product Manager at Atlassian. I wanted to give this community a heads up about an upcoming Webinar that might be of interest...

185 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you