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I'm trying to run a script from the SIL Manager console but nothing happens when I hit the run button. I've validated the script and there are no errors. Could it be a connection issue?
Hello @Juan Escobar ,
Please add some runnerlog messages to your script and check if you see those in the console after running your script. Also, if you are doing any operations with a particular issue ensure that the issue context is set. Also, you may check the Logs tab near the console and see if there are any errors.
If this doesn`t help to troubleshoot, please share your script and the screenshot how the issue looks like.
Thank you Anna, we were able to resolve the issue. It turn out to be a connectivity issue, our security team made changes to our firewall that resulted in blocking outbound traffic to our instance. Once outbound traffic was restore, the problem was resolved.