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Rule to copy label from Parent when creating subtask not finding parent label

The Rule:

When creating an issue

   Copy Label from Parent Issue

When running this rule, audit log says
   Can't find issue to copy from labels

 

A bug in automation rules?

2 answers

I inserted the action "Re-fetch issue data" and the labels have been take over properly:

  1.  When: Issue created
  2. Then: Re-fetch issue data
  3. And: Edit Labels
    1. Copy Label from Parent Issue

It seemed as if there is no parent linked to the current issue after event "issue created" occured.

It works! Thank you!

Stavros I'm New Here Jan 08, 2022

Thank you very much for this basic rule :D

0 votes
John M Funk Community Leader Jul 06, 2020

Hi Mark,

Can you share the rule that you currently have?

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