Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Rule to copy label from Parent when creating subtask not finding parent label

The Rule:

When creating an issue

   Copy Label from Parent Issue

When running this rule, audit log says
   Can't find issue to copy from labels


A bug in automation rules?

2 answers

I inserted the action "Re-fetch issue data" and the labels have been take over properly:

  1.  When: Issue created
  2. Then: Re-fetch issue data
  3. And: Edit Labels
    1. Copy Label from Parent Issue

It seemed as if there is no parent linked to the current issue after event "issue created" occured.

It works! Thank you!

Stavros I'm New Here Jan 08, 2022

Thank you very much for this basic rule :D

0 votes
John M Funk Community Leader Jul 06, 2020

Hi Mark,

Can you share the rule that you currently have?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

394 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you