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Rule to copy label from Parent when creating subtask not finding parent label

The Rule:

When creating an issue

   Copy Label from Parent Issue

When running this rule, audit log says
   Can't find issue to copy from labels


A bug in automation rules?

2 answers

I inserted the action "Re-fetch issue data" and the labels have been take over properly:

  1.  When: Issue created
  2. Then: Re-fetch issue data
  3. And: Edit Labels
    1. Copy Label from Parent Issue

It seemed as if there is no parent linked to the current issue after event "issue created" occured.

0 votes
John Funk Community Leader Jul 06, 2020

Hi Mark,

Can you share the rule that you currently have?

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