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Rich Text Gadget for Jira Cloud Error: Failed to Load Configuration

I get the following error when I add the Rich Text Gadget in my Dashboard.  When I click OK, I can add text to the gadget, set color, etc.  BUT, I am unable to Save or Cancel.  All that is left for me is to delete the gadget.RichText4Jira_Error.png

I have uninstalled and then re-installed this app but got the same result.

Can someone please help?

Thank you.

1 answer

I should add that I got the same error in 2 other instances where I newly installed this app.

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