Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Riada Insight Object mapping (IQL)


we setting up a Jira Servicedesk and integrate Riada Insight.
To get the Device Data we also use Insight Discovery. I already set up the main things so that the Data arrive from Discovery in Insight and import to the Object Shema.

The Problem start when it come to Object mapping (IQL). As an example I take the Combination of the Object "Computer" and "CPU". So I want that when I open a specific Object of the Type Computer that there ist the Information that the CPU ist "Intel i5 xxx" or something like that. Therefore I choose the Data Locator "CPUs" and the Attribute "CPU" which is linked with the Object "CPU". When it now comes to put in the Object mapping I have no idea what is Correct beacause the Data Locator only returns the Object Hash and not the Name of the CPU.

I hope somebody could help me :)


PS: I am not a native english Speaker, so Sorry if something is hard to understand, in this case just ask me and I try to write it better ;)

1 answer

I have same problem, can not solve. it works when use csv, but not with data from discovery tool. But I can see attributes. my problem ca not links cpu type to host

I think problem is spaces and commas in iql query result

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

225 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you