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Retrieve Worklogs Tempo Cloud API Edited

Jéssica Ramos Mar 25, 2019

I used the documentation for REST API to get all worklogs in a given period by using:

but in the output for that request I don't have the work hours for all the users, only for a few users (the output identifies only the author). how can i get all work hours for all the users?


I tried using timesheets for that but the request{accountID}?from=2019-02-01&to=2019-03-25 gets an 404 error code.

2 answers

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Answer accepted

Hi @Jéssica Ramos ,

The worklogs API returns only the worklogs you have the permission to view ( so if you can not view the worklog in the Tempo Reports, you will also not be able to retrieve it with the API.

The Tempo Servlet returns all worklogs made in the selected period. Please note that the Servlet requires the TempoApiToken and that the IP number is listed in the Allowed addresses ( Tempo, Settings, External System Token).

Susanne Götz
Tempo team

Jéssica Ramos Mar 27, 2019

Hello Susanne,

After setting the "View all worklogs" permission the call returned all worklogs.

Thank you!

0 votes
Jan Terry Mar 25, 2019

Hi Jessica -

Are you on Server or Cloud version of Jira?




Jéssica Ramos Mar 25, 2019

I'm using the Cloud version

Jan Terry Mar 25, 2019 • edited

Hi Jessica -

Have you changed he to the name of your company domain in jira?


Or try using the servlet to retrieve worklogs 

Jéssica Ramos Mar 25, 2019

i tried. when i do that i get an 403 status code

Jan Terry Mar 25, 2019

I'm not on cloud so I'm not able figure it out based on the documentation. Perhaps someone from @Tempo Support will be able to better assist. :) 

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