So ive made a automation for sending out a email. Basicly its because our HR department wants everything in one place but we dont want to deal with a actuall issue, so I made a Automation that checks for correct issue type, sets the issue to "In-Progress" and sets a label (to get it out of our "New Issues" queue), sends out a email, then transitions issue to "Resolved".
Now, everything works, the email gets sent out, the label is set and the issue goes to "Resolved". But the problem is that the issue remains as if active, so I can find it in "unassigned issues". And even if I go and manually set it to "Closed" it still remains there. Ive also tried having the automation set me as Assignee, but same issue, except its now stuck in my queue, only way to get rid of it is to delete the issue.
Anyone else experienced this or have any idea how to fix it?
This is what my rule looks like (sorry for censored fields)
Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...
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