Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,555,693
Community Members
 
Community Events
184
Community Groups

Report of Jira service desk and confluence

ThangNguyen
ThangNguyen Feb 08, 2018

Hi all

I have a list report related to Jira services desk and confluence 

i did study and send support to atlassian but not success

1. Report for most searched words (search from Knowledge Base of Jira services desk to Confluence).
2. Report for most FAQs(article of confuence) in Knowledge Base (search from Knowledge Base of Jira services desk to Confluence).


3. Report for top ten Request Types (Sub-categories being used)
4. Report for top ten normal users who often ask.
5. Top ten Agency TM users who frequently query.

I will pay if need add-on, tell me the name of add-on if resolve my issue.

Thanks

 

Answer
Watch
Like Vero Rivas likes this
224 views

1 answer

0 votes
Vero Rivas
Vero Rivas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Jan 11, 2022

Hi @ThangNguyen 

    Look at this addon, maybe can help you

    https://marketplace.atlassian.com/apps/1213699/service-desk-knowledge-base-custom-field?hosting=server&tab=overview

Cheers

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

See all events