Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Related issue condition executing when it should not


I have a global automation rule that affects 2 projects. The rule is triggered by updated to the Fix version(s) field in one project (DPM). When that field is updated I want to have a new ticket created as a child of the triggering issue. The child ticket should be created in the second project (HIX). The new child HIX ticket should only be created if there is not already an existing child HIX ticket. Everything seems to be working fine with the rule except when I try to check for a pre-existing child HIX ticket. 

Below are the conditions I have under an if block, I only want the child HIX ticket to be created if all these conditions are met. The expanded condition is where I am checking for the presence of an existing child HIX ticket. It seems like this should be pretty straightforward but when I test the rule even if there is an existing child HIX ticket a new one is still being created so somehow my check below is not working.

Any help is appreciated.



1 answer

Hello Atlassian team, any help with this issue would be appreciated.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

151 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you