I have a global automation rule that affects 2 projects. The rule is triggered by updated to the Fix version(s) field in one project (DPM). When that field is updated I want to have a new ticket created as a child of the triggering issue. The child ticket should be created in the second project (HIX). The new child HIX ticket should only be created if there is not already an existing child HIX ticket. Everything seems to be working fine with the rule except when I try to check for a pre-existing child HIX ticket.
Below are the conditions I have under an if block, I only want the child HIX ticket to be created if all these conditions are met. The expanded condition is where I am checking for the presence of an existing child HIX ticket. It seems like this should be pretty straightforward but when I test the rule even if there is an existing child HIX ticket a new one is still being created so somehow my check below is not working.
Any help is appreciated.
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events