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My team is trying to move many projects from RTC to JIRA but we are having a lot of difficulties. The CSV technique doesn't work, none of the fields map properly. In addition, can you update a story via import? How do the IDs translate? Should we be using a plug in? Any help is appreciated, thanks!
I'm sure you've worked through this by now. The csv import should work fine from RTC providing you format your file correctly.