It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Quick questions for BigPicture



I had a couple of quick questions regarding the Gantt chart option on the bigpicture add-on.

I. Currently we have multiple subtasks for tasks on JIRA. When I imported tasks from 2 projects using query, the tasks were imported but the subtasks weren’t. Can the subtasks only be created manually?

II.  Currently we have custom field due date on JIRA. The Gantt chart is not picking those task’s custom field due dates, how do it get fixed? Also, what is the default start date for the tasks I imported via jql query.

2 answers

Subtasks are imported as such when they have the type "Subtask" in JIRA. If you can't see them, I suggest going to your Program's list, clicking the gear icon next to the Program, and selecting Configuration. Then go to the Synchronization tab, scroll down and make sure the Subtask WBS is active.

The parent tasks should have small "+ icons next to them on the chart, click them to expand and show the subtasks.

As for the second batch of your questions, the answer is under JIRA administration->Add Ons->Gantt Configuration. In order for the chart to pick your custom field, you need to map it there (as the task end date, most likely). Under the task start date field, you can check which value is currently being used to determine the task's start date and change it if needed.

@Matthew Jagiello: Our due field is also a custom field, but a Due time field including Date and Time. In Gantt Configuration, I don't see our custom field in the Task end field dropdown. How to fix?


If you don't see a field in the dropdown, this usually means that a given field is not yet supported. In the case of date and time, this is most likely because the tool does not have an hourly scale yet, so positioning the tasks based on time would be tricky or impossible. I think this particular field comes from the JIRA Misc Custom Fields plugin, in which case it will be implemented:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Expose your beautifully crafted Dashboard through the Jira Service Desk Customer Portal

  A picture is worth a thousand words, especially when you're trying to find relationships and understand your data. Here, Dashboards play a vital role in gaining insights from a variety of dat...

272 views 5 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you