Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Pulling information out of description using 'Automation For Jira' Edited

The Issue Collector stores the reporter/email information at the bottom of the description. I want to pull the reporter name and email out to store in actual jira fields using automation for jira addon. I've been struggling and wondering if its because of the formatting that is applied? Does anyone have an example of this that would help?



EXAMPLE BELOW: ---------------------

Description text goes in here and can be of any length. It's followed by the following which is the fields from Issue Collector and has the formatting as shown. 


Reporter: Pamela

1 answer

0 votes
Scott Harwood Community Leader Oct 10, 2017

Hi Pamela,

Yes you can do this using smart values and the match function. You would use the create issue trigger, then in and edit action, you would add the fields you want to set, using the values below to set them.



Let me know if that works for you.




It didn't work.


Scott Harwood Community Leader Oct 12, 2017

I think it is because it contains wiki markup, can you click to edit the description and send a copy of the text in the textarea. 


This is a description.

*Reporter*: Laura
*E-mail*: []

I have a similar problem and I'm not using wiki markup. Jira automatically recognizes the Project-Key text even without the wiki markup being used and I'm still getting error on using "match" with Description field. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

How to log work and track time in Jira when a person is part of multiple teams

  The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...

92 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you