Hi everyone, did you know how can I set an Insight customfield (Affected Customer) to set automatically. When a customer creates a new issue?
I set up the INSIGHT Field Configuration:
Filert Assign Issue = objectType in objectTypeAndChildren(Usuari) and "UID" like ${reporter}
making the strict option too
So I need the name of the person who has made the issue to appear automatically in this custom field.
Any advice?
Hi,
You should set the following in your custom field:
Filter scope: objectType in objectTypeAndChildren(Usuari)
Filter Assign Scope: "UID" = currentReporter()
With Filter assign strict the field will be updated on issue updated and not only on issue created event.
Björn
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