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PowerBI REST API Authntication - API Token

According to the new changes in Jira API, no more REST API username and password authentication. Am using Jira PowerBI ContentPack and after adding the API Token as in screenshot below it gives an error message.

Web API.jpg


Thanks in advance for help!


2 answers

1 accepted

2 votes
Answer accepted
Dario B Atlassian Team Jun 28, 2019

Hi @Ahmad Al-Abbadi ,

Basic authentication with username and password has been replaced by basic authentication with email address and api token.

Therefore, the issue here is that you are trying to use WEB API instead of Basic authentication. 

Please select Basic, enter your email address as the user name and the API Token as the password and confirm this solves the issue.


For further details please see:


Have a nice weekend.


Like Dario B likes this
Dario B Atlassian Team Jul 16, 2019

Nice one @Ahmad Al-Abbadi ! I am happy to know this helped :)  


In case your are looking for advanced features which are not avaiable with Jira content pack, you can try AIO Power BI Connector for Jira app. This app can be used to easily export Jira data into PowerBI and create the dashboards.

It is the #1 selling connector for Jira on the marketplace and is used by hundreds of organizations world wide, including several fortune 500 companies.

It is available for all the  three platforms Cloud/Server/Data Center.

If you would like us to provide some samples or have any questions, please feel free to email us at

Link to marketplace app page:

Documentation link:

For any questions or issues, please email us at or log a ticket at


AIO Support

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