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Power BI connector for Jira - issue connecting to OData feed

has anyone got an error on the OData feed screen, under the 'Basic' tab, where it asks for your User name and password?  

 

I'm getting the following error:

We couldn't authenticate with the credentials provided. Please try again.

The sections I'm referring to is shown in this demo video at 2:34mins:

https://marketplace.atlassian.com/apps/1221150/power-bi-connector-for-jira?hosting=server&tab=overview

1 answer

Hello @Cass Clark ,

 

Thank you for choosing our Power BI Connector for Jira!

This is the issue we can help you to troubleshoot quickly. Could you please write us on support@alpha-serve.com for furhter details?

 

Regards,

Luba

thanks - I've raised a ticket

Dear @Cass Clark ,

We glad to know that connect to OData feed worked well and this concern is now resolved.

Please feel free to reach us again and we'll be happy to help. 

Regards,

Luba

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