Please tell me how can I add another specific user to the value for the multi-user field?

[Evgeniy]

Good day. Please tell me how can I add another specific user to the value for the multi-user field?

jira automation

[Evgeniy · Accepted solution]

Working variant, adding users to the custom field via JSON

{
"update": {
"customfield_10439" :
[{
"add": {
"name":"login1,login2"}}
]
}
}

[Pat Ryan]

Why is this not working

{
"update": {
"customfield_10028": [{
"add": {
"accountId": "{{customfield_10149.accountId}}, {{customfield_10056.accountId}}"
}
}]
}
}

[John Funk · Accepted solution]

Hi @Evgeniy 

You should be able to just click in the field and start typing another user's name. 

[Evgeniy]

Apparently you misunderstood me. In this case, the Jira automation plugin is considered.

When changing a multi user field, I need to store the old value and add the new one to it. I tried to use JSON in advance, but the value is only overwritten, instead of being added.

[John Funk]

Perhaps if you give up the exact scenario, we can give you better guidance. What are you doing, and what do you want to happe? 

[Evgeniy]

Point:
In the user field of the multiuser field with the existing value user 1, add user 2 using the automation plugin for Jira.

If I create an automation rule in a project and select in action - edit field
Then I can only reassign the value in this field, but I need to add the value, and not overwrite it to user2 (while deleting the past value of user1)

I tried to implement this example using JSON:

ex:

{

"fields":

{ "Multi User Customfield_11111": {{issue.parent.Multi User Customfield.accountId.asJsonObjectArray("id")}

} } }

{

"fields":

{ "Customfield_123456": {{issue.parent.Multi User Customfield.name.asJsonObjectArray("user2")}

} } }

But to no avail, my rule only removed the value.

[John Funk]

Thank you for the additional information. I am using Jira Cloud not Server, but I see this in my Edit issue option for a multi-user select field:

Do you need see that in yours?

[Evgeniy]

Alas, in my case, you need to statically specify a specific user who is not in this task.

[John Funk]

Gotcha. Try this in the advanced part of Editing issue in Automation:

{
"update": {
"Request participants" : [
{
"add": {
"id":"{{issue.comments.last.author.accountId}}"
}
}
]
}
}

Just sub-out your field name and which user you want to add. 

[Evgeniy]

Working variant, adding users to the custom field via JSON

{
"update": {
"customfield_10439" :
[{
"add": {
"name":"login1,login2"}}
]
}
}

[John Funk]

If this answered your question, can you click on the Accept Answer button above to close this one out? Thanks!

[Harsh]

Hi @John Funk 

I have a similar requirement where I want to add and append the user picker(multi user) custom field via Automation JSON. 
I tried your above solution but it didn't work, can you help me with that.

Regards.

[Harsh]

Update it worked I was calling the wrong field. My Bad.