Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

PingPilot Call center

I need to know the privacy policy for this application. Currently I am unclear on their intentions. This is a product that does not disclose any of its privacy systems. They wont respond for inquiries concerning it. Makes me very wary about attaching my company's data to them.

That said, I would stay away until they provide legally backed up confirmation that they are protecting data integrity, and not siphoning your contact lists, sales leads, emails, calls, and chats. 

Right now they are being silent and cagy about releasing any details. They have also not performed a self assessment for Jira.

Definitely looking for an answer if anyone has one about the security of my data with this app. 

3 answers

1 vote
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Dec 12, 2019

This link is available on their marketplace listing.

Good day @Tom McGeehon


Please could you help me with your email to contact you directly.


I have tried by this "" medium but they do not answer me.

Hi Juan,


I've responded via the application. Apologies for the delay, there was a miscommunication in the handling of your request.



Tom M

Hi @Adam Jones ,

Apologies as we never received any information regarding this inquiry. I realize this is a very late reply, but I wanted to let anyone who comes across this know that we do not sell your data or siphon any data.

The only data that we keep from Jira are ids. Our current chat product has been recently updated to be more usable with JSD and we are working to make our privacy guidelines clear. We are also working to start the self assessment in the near future, but are implementing even greater security measures to allow better security and be able to complete as much as of the assessment as possible.

We encourage you to reach out to us over if you have any questions or inquiries.

Again, we apologize for the extremely late reply. We are working to identify why the team was never notified and are dedicated to providing great support to our customers without compromising anyone's data.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events