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Overview over single transition steps Edited

AO Jira
AO Jira May 03, 2017

We're evaluating SLA-PlugIns for Jira core at the moment. TTS looks very fine at the and provide most of the required functions we need.

There are one single functionality we miss: To show how long Issues are in it's transition states.
Is it possible to create a view (or report) to show the average durations of tickets in the individual status events?
In order to monitor and manage the ticket durations it is utmost important for some projects to create transparency of the times tickets have been pending within in certain status. This will help to understand the reasons for possible slowdowns and drive improved turnaround times.

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AO Jira
AO Jira May 05, 2017

Solved! The plugin "Time in Status" give us the required data.

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Justin Lau
Justin Lau
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Happy New Year and Welcome New Marketplace Partner Program Partners!

Happy New Year! We hope you all had a safe and restful holiday season. 2020 was a unique year full of unforeseen events; however, as we enter the new year of 2021, we’re optimistic for the light at t...

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