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Orasi JIRA Bridge for HP Quality Center FullSync Fails

ITS-Toolservice May 07, 2013

Hello,

Check Field Mapping and Integrity Check passed successfully, but

I got the following error when I start the full Synchronization:

05/08/2013,10:03:57,711

INFO

(IncSync.Create.From1To2.Source-FOLDER__39998)

: Input values: {
Description = <empty string>
Name = EnhancementRequests
}

05/08/2013,10:03:57,899

ERROR

(IncSync.Create.From1To2.Source-FOLDER__39998)

Create: Fatal exception caught,operation terminated. Cause: null

I use HP Synchronizer 1.40.0.1084 in the description HP Synchronizer 1.3 is required, but I do not have the possibility to download.

BR

Markus

3 answers

0 votes
ITS-Toolservice May 12, 2013

Hello,

I do not know why, but now I got a different error message, I will try to create this fields and let you know if this solve the issue.

05/13/2013,08:50:15,993

ERROR

(FullSync)

Synchronize: Processing synchronization events failed. Error : [AR.0000] [AR.0000] [PN.0000] Failed to find any of these jira folders' field: [jirafolder, jirafolders, jira folder]

BR

Markus

0 votes
ITS-Toolservice May 12, 2013

Hello,

After adding Folders jirafolder jirafolders and jira folder I get a different error message, do you know what this means:

05/13/2013,12:03:48,943

ERROR

(FullSync.Create.From1To2.Source-43168)

Synchronize: JIRA: Failed to create new record: [AR.0000] [PN.0000] Failed to get Layout Items: null

05/13/2013,12:03:48,943

ERROR

(FullSync.Create.From1To2.Source-43168)

Create: threw an exception,skipping this entity and moving to the next, exception:[AR.0000] [PN.0000] Failed to get Layout Items: null

BR

Markus

0 votes
Gurvinder Singh Mar 22, 2015

Hello,

Did your issue got resolved, If yes can you also share your observations..

We are also facing the same issue

BR 

Gurvinder

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