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Hello,
Since some days ago, I am receiving the JIRA Service Management notifications with complete urls instead of links. It is happening only to my agent. Not others.
I attach a couple of images where I show how it is now and how it was before this.
Does anyone know how to fix it?
Thanks.
Screenshot of Notifications now
Screenshot of Notifications before the problems
Hi @gfernandez
An email has changed from HTML Format to Text format!
You can change the Email format to HTML here https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications/
Thanks,
Pramodh
FYI,
Inform your user to change the email format here,
https://your-domain.atlassian.net/secure/ViewPersonalSettings.jspa
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Great!
If it solved your query please accept the answer.
Thanks,
Pramodh
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