Notification on checking list options

[David J]

Hi,

is it possible to trigger email notifications upon someone checking items in Checklist for JIRA? Or is there an event set, which can be hooked by ScriptRunner or other add-ons to do the magic?

Thanks in advance

David

[Maxime Lefebvre _Okapya_ · Accepted solution]

Hello David,

Checklist for Jira currently does not support sending e-mails when items are checked. You can send an e-mail when an Issue is modified in Jira, but this may be too broad for you.

We also have a quite complete history log being written in each issue under the "History" tab, it may be useful for you.

Regards,
Maxime

[David J]

Hi Antoine, thanks for that. I do like how Checklist organizes the checked vs not checked options in the History tab. Still would love to be able to check for specific check items' status.

[Antoine Berry · Accepted solution]

Hi,

Using ScriptRunner I guess you can have a listener on the field update. From there you can either fire a (custom) event which will fire notifications according to your scheme. Or you can have your own notification sent from a groovy script.

Antoine

[David J]

Hi Antoine, thanks that works. Decided to go with the Issue Updated event and fire a custom notification using ScriptRunner groovy.

[David J]

After playing with this I realize that the mechanism fires way too often to be useful. 

Question for me now is, how can I get more narrow? Is there a way to obtain the values of the checklist field and so to use them with conditions in the groovy script? Or are there any other ideas?

[thomas frommelt]

Hi is it in 2022 possible to send a notification or not? Thanks!

[Maxime Lefebvre _Okapya_]

Hi Thomas,

It is possible to send notifications on issue updates within Jira. But it is not possible to send notifications only when one of our checklist item is checked.

Scripting would be required to achieve the desired behavior. We've got documentation on how to interact with checklist using scripts.

Kind regards