Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Not able to View Message field in the Transition Screen

New to Toolkit for Jira APP.

We have installed the Add-on and created a new Message for View custom field and added it to our close transition screen.
But the field is not visible on the transition screen.

We haven't done any configurations other than installing the add-on, Do we need to make any configuration to make the add-on work.

Please help us on this.


1 comment

I think the docs on this are not very clear.

Jira has two real uses for screens - viewing an issue and editing it.  "Message fields for view" only display on screens that are for viewing an issue - that means the issue view, navigator and reporting.  "Message fields for edit" only display on screens used for editing, and those edits are create, edit and transition screens.

Annoyingly, the docs for the Toolkit don't make it clear that they mean "update issue screens" when they say "for edit"

So, I think the problem here is that you've used the wrong type of message field.  Try adding another one of the type "message field for edit"

Like John Funk likes this


Log in or Sign up to comment

Atlassian Community Events