There is a problem, I don't see the possibility to change comment in rules from external to internal (it used to be like "share with customer").
The old rules that were created with these settings work fine, but the new ones no longer have the ability to comment with an internal comment.
Thanks a lot!
Absolutely, or at least there is no logic why it shouldn't be possible. (unless of course you want to link to Software project cause that doesn't have internal/external)
So from that point of view I can see their implementation.
But I would indeed suggest to open a request to support (https://support.atlassian.com/contact) and see what they come up with.
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