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I've got a jira service desk project and insight application installed and configured.
I have an object scheme with some test objects in it but this doesn't show in the insight objects link in the service desk and it says "no insight objects found", see picture
There is a similar question here: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Insight-objects-not-visible-in-Jira/qaq-p/997862
I hope the answer is what you are looking for.