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Next Gen Email Handler


Recently in Email this I can only see the class mail handler not the Next Gen Mail Handlers.  Has anyone else have this problem?  If I can see the mail handle does that mean all my email handlers were deleted?


1 answer

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Daniel Huang Atlassian Team Dec 21, 2020

Hi BSANSC2019,

Thanks so much for your question.

Could you please provide more context?

Did you recently transition from our cloud product to our server product? The reason I ask is that you have mentioned Next Gen, which is a Cloud-only project type.

Thank you,

Jira Service Management

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