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Need to create a automation rule to send mail to external users in JIRA

We have stored the some users mail address in the issue using Multi line text field. 

I need to create rule that to read the contents from that custom field and sent a mail to those recipients.

Is there any way is there to achive this.

1 answer

@naveenkumar_dp 

Yes, you can.

In the recipients of the action "Send email", something like: {{issue.fields.customfield_11111}} , you might need to use the split function {{issue.fields.customfield_11111.split(",")}}

read more about smart values here: 

https://support.atlassian.com/jira-software-cloud/docs/smart-values-text-fields/

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