Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need to create a automation rule to send mail to external users in JIRA

We have stored the some users mail address in the issue using Multi line text field. 

I need to create rule that to read the contents from that custom field and sent a mail to those recipients.

Is there any way is there to achive this.

1 answer


Yes, you can.

In the recipients of the action "Send email", something like: {{issue.fields.customfield_11111}} , you might need to use the split function {{issue.fields.customfield_11111.split(",")}}

read more about smart values here:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍂📹 Apptoberfest demo contest roundup: vote for your favorite demos!

Hi Community! The submissions are in (and listed below) for the 🍻🍂Apptoberfest🍂🍻 Demo Competition and it’s time for you to place your votes for the best: Analytics & reporting app demo ...

102 views 2 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you