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My navigation bar is missing

April Cole Jan 15, 2018

My Jira navigation bar is missing.  I have added no add-ons and the license hasn't expired.  I had a laptop crash, the replacement doesn't have the navigation toolbar for Jira and I am struggling to find how to get it installed.  Any other suggestions would be appreciated.

1 answer

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LeKisha Boswell Community Leader Jan 15, 2018

Can you please provide a screenshot? Are you using JIRA Cloud? If so, you may have switched over to the New JIRA Experience. Please advise.

April Cole Jan 16, 2018

Yes, we are using a cloud version.  But no one else on the team seems to have lost their navigation options.

LeKisha Boswell Community Leader Jan 16, 2018 • edited

Everyone may not have converted. Do you have a side panel on the left side of screen?

Does you teams GUI look identical to yours with the exclusion of the navigation bar?

April Cole Jan 18, 2018

Yes, theirs does look identical.  How can I tell if I am on this 'New Jira Experience' and any idea how I can get back to the 'Old Jira Experience?'

LeKisha Boswell Community Leader Feb 05, 2018

Not sure if you got this resolved

Select "New JIRA Experience" under your profile picture. Locate and select your profile picture to turn the new experience off.

The example below demostrates what the new GUI looks like.


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