I'm trying to create some automations for when a status is updated in JIRA.
However, when I go to the automation trigger: it shows every single status ever made by every board. There's a 5 digit number next to the statuses, but I don't know what each one is associated to. (see screenshot)
For example: all my boards have the status "Done" for when a ticket is complete, and there is many "Done" statuses with a 5 digit number next to them, and I'm not sure how to tell which one to select.
Hi Angela - I see multiple ones, too when creating a rule. My experience is that it doesn't matter which I choose because I really only have one Done status in my system. I would select one and see if it doesn't do what you need.
As a reality check, I would got to Settings > Issues > Statuses which will show you the list of all Statuses in your system. Then you can do a quick check to see if there is actually more than one Done status.
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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