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Multiple statuses from multiple boards

I'm trying to create some automations for when a status is updated in JIRA. 

However, when I go to the automation trigger: it shows every single status ever made by every board. There's a 5 digit number next to the statuses, but I don't know what each one is associated to. (see screenshot) 

For example: all my boards have the status "Done" for when a ticket is complete, and there is many "Done" statuses with a 5 digit number next to them, and I'm not sure how to tell which one to select. 

 

Screen Shot 2020-04-19 at 8.29.59 PM.png

1 answer

0 votes
John Funk Community Leader Apr 20, 2020

Hi Angela - I see multiple ones, too when creating a rule. My experience is that it doesn't matter which I choose because I really only have one Done status in my system. I would select one and see if it doesn't do what you need.

As a reality check, I would got to Settings > Issues > Statuses which will show you the list of all Statuses in your system. Then you can do a quick check to see if there is actually more than one Done status. 

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