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Multiple channel notifications for different issue types/transitions

We'd like to notify the channel for different circumstances for different tickets for our project. Examples of desired functionality:

1. A user creates an issue of type 'Bug' and the integration notifies the channel

2. A user picks a ticket (of any type) off of the 'To Do' column into 'In Progress' and the integration notifies the channel for visibility (to help avoid 'I was looking at picking up that ticket' duplicate work)


3. We want to avoid the integration notifying (spamming) the channel whenever 'Story' type issues are added to the project during population of epics with tickets

At the moment we can do any two of the above, but not all three at once, as:

1. You can only register one integration between a project and a particular channel

2. There is only one filter/action set combination allowed per integration

1 answer

0 votes
John Funk Community Leader Aug 21, 2021

Hi @je-ben-white ,

Have you thought about doing multiple Automation rules?

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