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Multiple Jira Issues to One Zendesk Ticket

Afton Rupert
Afton Rupert
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August 3, 2023

Is it possible to link multiple Jira issues to one Zendesk ticket? 

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Syed Majid Hassan -Exalate-
Syed Majid Hassan -Exalate-
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August 20, 2023

HI @Afton Rupert

Welcome to the community. This is Majid @ Exalate. 

It should be certainly possible to link multiple Jira issues to the same Zendesk ticket, but it really depends on what solution you are using to integrate the two systems. We at Exalate specialize in optimizing the support development workflow by integrating Zendesk and Jira in a manner conducive to the business requirements. 

Hope it helps. 

Thanks

Majid

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