i want to know how long each assignee has sit on a ticket.
Assignee_end and Assignee with sequence fields give me a good idea of how long each person has spent on a ticket, other than last person.
so if A assigned ticket to B, B to c, C to D and ticket closed.
i can see how long A,B and C spent on the ticket but dont see D
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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