Mindville intagrations for cloud

[Mike Smalley]

With the announcement of Atlassian's plans to move away from Server/Data center, anyone know the plans for insight and their integrations? Primarily Insight Discovery integration with Insight cloud, are there any plans to port these? 

[Corey Shields]

Similarly, it looks like Insight will be free with Jira ServiceDesk Data Center version after February. Will the same come with ServiceDesk Cloud?

[Matthew Dell]

I have the same question as OP. Insight in Jira Cloud appears to lack parity with the server/DC versions. There's no SCCM, Azure, Discovery, DB, or LDAP imports built in. I see only CSV import in documentation and it appears the CSV must be uploaded each time. If it can only import data from CSV manually, then cloud isn't an option.

[Tim]

We're a Jira Cloud customer, and just exploring Insight for possible/likely adoption now. Understanding that it's still early days after the Mindville acquisition and now the removal of Server, I'd also like to know the plans for Discovery for a non Server/Datacentre instance of Jira.

I see there is a 'Collector' service, so wondering if that will be the mechanism for on-prem data collection -> Insight in Jira Cloud.

[Mike Smalley]

If you are referring to the Collector in the Discovery plugin it's function is strictly to gather on-prem data from multiple instances of the Discovery app. Therefore, unfortunately, it won't and doesn't have anything to do with moving data to anything outside of an on-prem setup.

That would be a good idea though for on-prem to cloud.