Here's my use-case:
We use Jira tickets to document processes, where each sub-task is a step in our process. This is helpful because we can delegate certain sub-tasks of the process to different team members, and they can be worked in parallel, while the project manager is assigned the parent ticket.
Currently, we use ScriptRunner which executes on a special 'clone-template' transition, which then displays a Screen with label inputs(Customer Name, Data Type, etc.). We refer to those inputs in ScriptRunner, and use them when creating the parent template ticket. For example, we update the summary of the cloned parent ticket to include the Customer Name and Data Type.
Is it possible to do something like this with Jira's native automation rules? We'd like to stop using ScriptRunner for automation and migrate to completely using the native automation rules, especially because they are now supported on Software and Busines sProjects. Is there a feature for manually triggered automation rules where you can prompt(or display a screen) the user with a form to fill out(e.g. Customer Name, Data Type, etc.), and then refer to those inputs in the automation rule?
Is there a different way to accomplish what I'm looking for that I haven't thought of?
Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events