Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Manually Triggered Automation Rule with a Screen Prompt


Here's my use-case:

We use Jira tickets to document processes, where each sub-task is a step in our process. This is helpful because we can delegate certain sub-tasks of the process to different team members, and they can be worked in parallel, while the project manager is assigned the parent ticket. 

Currently, we use ScriptRunner which executes on a special 'clone-template' transition, which then displays a Screen with label inputs(Customer Name, Data Type, etc.). We refer to those inputs in ScriptRunner, and use them when creating the parent template ticket. For example, we update the summary of the cloned parent ticket to include the Customer Name and Data Type. 

Is it possible to do something like this with Jira's native automation rules? We'd like to stop using ScriptRunner for automation and migrate to completely using the native automation rules, especially because they are now supported on Software and Busines sProjects. Is there a feature for manually triggered automation rules where you can prompt(or display a screen) the user with a form to fill out(e.g. Customer Name, Data Type, etc.), and then refer to those inputs in the automation rule?

Is there a different way to accomplish what I'm looking for that I haven't thought of?

Thanks everyone,



1 answer

0 votes
Fabian Lim Community Leader Jan 24, 2022

Hi @Michael LoCicero

You could accomplish this by creating a transition that calls itself and then assign a transition screen to it.  By doing this, it will work like button which pops up a screen and then triggers automations.

Once you have the transition and transition screen, create a rule via jira automation using the "issue transition" trigger and add all the other actions you need to complete.


Suggest an answer

Log in or Sign up to answer

Atlassian Community Events