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Log user's viewing of an issue to the activity log

Ryan Marks
Ryan Marks Aug 01, 2017

Does anyone have a suggestion for logging the activity of viewing an issue to an issue's activity log?  We're moving from another Service Desk which does include this.

Related, but not a requirement, could we use the logged view activity to report on how long it took for an issue to be viewed?

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Dave Liao
Dave Liao Community Leader Sep 27, 2020

@Ryan Marks - this tool came out a few years after you asked your question, but FYI, Access Log for Jira could help determine who's seen what issues (at least for audit purposes).

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