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Linked Items Extender structure cloud does not show all the issue links.

I have some issue link like "delivers" in the project that I would like to include in the structure but the linked items extender structure does not show them at all. 

2 answers

1 accepted

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Answer accepted

Hi Poonam!

I have a suspicion about what could be going wrong. However, as I'd need some screenshots to double-check on a few things, it would be helpful if you could open a support ticket with us.

To do so, you can sign up for an account through our customer portal or shoot an email to

We are looking forward to hearing from you.

Mario O.G
[ALM Works]

Thank you so much for the reply. 

For some reason it is working now. :) 

Like Mario O.G likes this

Hi Poonam, 

That's great news! 

I'm glad to hear things are working now.

If you ever need any assistance, please do not hesitate to open a ticket with us.

Mario O.G
[ALM Works]

Hi all,

Could you provide us what is the issue that you were having? we have a similar thing from our side.

Thank you,


Hi @Seifeddine BMZ !

Yulia from ALM Works here!

It is still not clear what caused that last time. The ticket has been never opened. 

I might need some additional information and screenshots from you to check. Could you please open a support ticket with us, so we can investigate more?

You can sign up for an account through our customer portal or email

We are looking forward to hearing from you.

Yulia Barbash
[ALM Works]

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