Linked Items Extender structure cloud does not show all the issue links.

[Poonam.Rai]

I have some issue link like "delivers" in the project that I would like to include in the structure but the linked items extender structure does not show them at all. 

[Mario O.G · Accepted solution]

Hi Poonam!

I have a suspicion about what could be going wrong. However, as I'd need some screenshots to double-check on a few things, it would be helpful if you could open a support ticket with us.

To do so, you can sign up for an account through our customer portal or shoot an email to support@almworks.com

We are looking forward to hearing from you.

Mario O.G
[ALM Works]

[Poonam.Rai]

Thank you so much for the reply. 

For some reason it is working now. :) 

[Mario O.G]

Hi Poonam, 

That's great news! 

I'm glad to hear things are working now.

If you ever need any assistance, please do not hesitate to open a ticket with us.

Mario O.G
[ALM Works]